Village Builders
Village Builders Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Village Builders has 1.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Salesperson and the floorplan designs.
Cons: Offered much and deliever a home that already needs work, Refusal to admit major flaws such as uneven foundation, Selling lower priced homes after advertising expensive homes.Recent recommendations regarding this business are as follows: "Buyer beware!", "Use another builder".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Village Builders has 1.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Salesperson and the floorplan designs.
Cons: Offered much and deliever a home that already needs work, Refusal to admit major flaws such as uneven foundation, Selling lower priced homes after advertising expensive homes.Recent recommendations regarding this business are as follows: "Buyer beware!", "Use another builder".
Most users want Village Builders to offer a solution to their issues.
Consumers are not pleased with Advertised vs Delivered and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer | San Antonio, TexasTerrible quality flaws!!!
User's recommendation: Buyer beware!!!
Schematics of drain pipe for 3410 Virgin Island, Sugar Land 77479
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue with Sales person
- Location
Preferred solution: Let the company propose a solution
Disappointed half way
Preferred solution: Deliver product or service ordered
User's recommendation: Use another builder
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBait and Switch Scammer- Facebook Community Groups
Preferred solution: Let the company propose a solution
Extremely dissappointed
Preferred solution: Let the company propose a solution
Poor workmanship and deliberate devaluation
We bought a new VillageBuilders home in a section of a new neighborhood that was supposed to only feature VB's "Kingston" series of homes. These homes list in the $500K-$600K range.
What we didn't notice until moving in was how poorly our home was constructed. VB sent people out to fix things over and over for a period of two years, and it's still not right, not for a $600K+ home. To make matters worse, with the downturn in the economy in Houston, VB hasn't been able to sell the Kingston's in our neighborhood, so they started building the "Classic" series in my section. These homes are around $100K less than the Kingston series.
Bad enough, but it gets worse. Now, they've started building the Wentworth collection (another $100K less than the Classic series) on the last three remaining lots in my section. They do not care that this is erasing value from all of the homes they already sold. They do not care what happens to their customers.
They only care about maximizing their corporate profits, regardless of what this does to their existing customers or their reputation. I've brought all of this up to the main person in charge of VB in Houston, and they simply don't give a ***. I will never again buy a home from Village Builders, and I will never again buy in a Friendswood development community. The Lennar corporate owns both VB and Friendswood.
Friendswood has not held up their end of the bargain on our neighborhood over all, and they gladly approved the construction of the cheaper homes in the section that was supposed to be reserved for the more expensive homes. Of course this is quite convenient for Village Builders. I'm extremely ticked off over the whole thing, and I've started a website to expose Village Builders for what they are.
It's is http://www.villagebuildershouston.com. Please visit to find out more.
- Salesperson and the floorplan designs
- Very poor workmanship throughout
- Selling lower priced homes after advertising expensive homes
- Refusal to admit major flaws such as uneven foundation
Preferred solution: Price reduction
The nightmare with VB
Fraud and Deceptive Trade Practices
- Offered much and deliever a home that already needs work
Preferred solution: Deliver product or service ordered
Village Builders House Construction Review
Don't buy from them
Expensive Home, Poor Craftsmanship, Never Buy from Village Builders
This letter was sent to Village Builder/Lennar executives:
My husband and I purchased a home in the Chandler Crossing section of Eagle Springs neighborhood in Atascocita, Texas. We closed on our home at the end of June 2014 and have been living here since that date. I am writing to you to provide feedback on the building and closing processes we experienced. We have been living in the house for four months and have yet to receive a phone call, email or mail survey seeking our feedback. So I'm being proactive to let you know how things went. Let me summarize this letter by stating that my husband and I will never purchase another Lennar or Village Builder home due to the severely poor experiences we incurred with the purchase of this sub par home.
This is our fourth home purchase in ten years and all prior to this purchase have been pleasant and with only minor issues, if any at all. There is no single event but a plethora of events that occurred during this home purchase that have given us a poor opinion about Village Builder and your staff. I'd like to share with you the list of incompetence and mistakes that occurred:
1. The communication from the home salesman and design studio was lacking in accuracy. We were told conflicting information on several occasions which also resulted in a delay of the start of our home build. For example, we were told by delaying our build until January 2014, we'd be able to take advantage of the new design choices such as standard appliances from Electrolux and an 18” standard tile. As it turned out both of those options included up being upgrades in our home. The lack of knowledge by the staff was surprising and caused a lot of unnecessary stress and complications.
2. Throughout the build we would tell the lead builder about issues we saw while visiting the site of our new home. By the time the first walk through occurred, many of those items were still not completed. In addition, at least 75% of the items from the final walk were not completed at the time of close.
3. We had to spend several days cleaning the house because the only cleaning that was conducted prior to our move occurred the morning of the close while workers were still repairing items and creating more and more dust. Needless to say it was done poorly and not everything was completed.
4. For the majority of the build the bathtubs were full of construction debris and dirty water and we asked the builder to clean them out. After several requests, the builder finally cleaned out the tubs but during our first walk through. However, the tubs were still clogged and a plumber had to be called out. Also, a week after moving in, the plumbing to the whole house backed up and we were without drains and use of toilets, dishwasher, etc. We called the emergency number but were told they could not make it out until the morning. After talking with the plumber in the morning, he told me the on call technician should have come out when I called, but was too lazy to get out of bed. It turns out the plug to the outside of the house was never removed even though the builder told us it was done.
5. The quality of craftsmanship leaves much to be desired in our new home.
a. The second floor sub-flooring is not even close to level. We contacted the builder a week before the first walk when we noticed a severe slope in the floor. We were assured it was repaired but when we moved in and placed a bookcase up against one of the bedroom walls, the right side was at least 2" shorter than the left side. The home warranty group coordinated an additional repair after we moved it, which caused disruption to our ability to fully move into our home and the results are still not satisfactory. The second floor has significant loud pops all over and the flooring in two bedrooms is still at a slant or in a wave pattern due to the poor patch job. We did not want them to repair a third time because we are tired of the disruption Your contractors/workers are clearly incapable of fixing the issue properly. This will be a future cost to my family to get it repaired by a professional who actually knows how to fix the problems.
b. There is a cloudy sheen on my kitchen granite counter top bar area that your crew attempted to repair however to no avail. So now my counter top looks terrible but I must live with it because your team did more damage to it trying to repair it.
c. We have numerous walls that are at a slant or ***-caved. We are forced to live with this because we are afraid of your team touching our house.
d. Our cabinet in the laundry room is cracked and we were told there was nothing that could be done.
e. The painters and caulkers sprayed paint and caulk all over our cabinets throughout the house. We've had to clean up after them since your team attempted to but were unable.
f. There is mortar all over our white stone on the front of the house that your cleaning crew said could not be removed so the front of our house looks poor.
g. The decorative parts of the cabinets in the kitchen do not match but we are afraid of your team replacing to match them because we know they'll cause more damage.
h. We had several kitchen doors and drawers that were not installed correctly which your team attempted to repair. Two cabinet doors had to be replaced because they were the wrong size and overlapped. On the first attempt to replace the doors the J-Craft employee brought the door back with a one-foot scratch in it. The second time the door came back it had another scratch on it. However since it was on the inside of the cabinet so we choose to live with it.
i. Our sprinkler system does not reach all parts of our yard to water the plants, grass, and trees. In addition, we lost half of our side yard grass due to poor drainage.
j. The painters and sheetrock repairman had to return after our move in because they missed numerous spots and several areas had significant damage.
k. The cabinetry in the mudroom is cracked and splattered with paint. The J-Craft team said they could not replace it without damaging the walls so we refrained from having it repaired. It should have been installed properly in the first place.
6. The air conditioning was improperly installed and cross-wired. One of the evaporators had to be replaced along with several other major problems that needed repairs. The house was 87 degrees when we were trying to move into the house. This put my 2-year old, the movers, and myself in hazard trying to endure this intense heat. During the walk-throughs were told repeatedly the A/C was trying to catch up with the workers constantly opening and closing the doors.
7. The upstairs plumbing caps were not removed and cut off. To repair this, your contractors pulled the caps through the roof. It was raining at the time so they took a short cut that could possibly cause a leak in the future.
8. My child was injured by a carpenter nail that was left on the underneath side of the pantry door. It cut his toe open and almost needed stiches. We found several other swinging doors with nails in them as well. Your company is extremely fortunate that my child did not get hurt worse. In addition, while picking weeds I found a circular saw blade sticking straight out of the ground that I almost cut my hand on. Overall your company’s lack of attention to detail and disregard for safety is greatly concerning.
Preferred solution: Let the company propose a solution
They use child labor....I HAVE THE PICTURES TO PROVE IT!!!!
Village Builder warranty is based on bias opinions…
Looking for Class Action Lawsuits Against Village Builders
I believe that Village Builders did not let the soil settle before building my home. After 13 years, 75% of my foundation needs to be releveled. I contacted them and they did send out a CS Representative. But he could only give me the standard answer...you are beyond the warranty.
I feel the builder should pay correct my foundation, but they are standing on the fact that the 13 Yr Limited Warranty has expired. My subdivision has 77 homes and about 10% have had foundation problems.
Does anyone know of any class action lawsuits being brought against Village Builders/Lennar? specifically regarding bad foundation?
Lennar Homes: Destruction of Natural Resources
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Companies Similar to Village Builders
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Something similar happened to me. I am building a house from dirt in the community, and they lowered the base price of the home, but will not give the $3000 back to me.
My response as an appraiser, after coming across this site while doing research on Village - Just because homes on your street are listed/selling for $100,000 less (understand this could be simply the base price and often the price will increase when several options are added) doesn't mean your house is worth $100,000 less nor is your "monetary loss" $100,000. This is ignorant and ridiculous.
The value of your home is not going to be based on simply other proximate homes. If these homes are inferior in terms of quality and overall square footage, they will not be used as indicators of value. Homes from other streets in your subdivision with similar floor plans and quality upgrades will be used as indicators of value - prospective buyers will also react this way. It's common for homes in PUDs to vary and resell with $40,000-$1200,000 price variance from other homes the same street.
Why? Because at these price points ($500-$700K) the amount is a lower percentage of the total value, but also upgrades on these homes are more expensive and will cause a greater fluctuation. Variances in quality and design are very obvious when compared between two homes with $100,000 variance in sale price. Buyers make the same observation.
Don't be so narrow minded on value influence and really, stop complaining so much. Did you walk through your house during several stages of construction? Did you have a home inspection before closing on the purchase? Have you had an engineer inspect the foundation?
Have you had an appraisal? The arrogance of home owners these days...
Have you read the reviews for all these complaints for various builders? Homeowners (you know, the ones that are actually paying for the house) have every right to be upset & ask questions. And maybe you shouldn't call others ignorant because they may not be as well versed as you since you know...you actually work in the field of appraising...
Ignore him. He sounds like a troll